Job Description
As a Customer Service Officer, you will play a key role in supporting customers, stakeholders and internal teams by delivering high-quality administrative and customer service support.
n
Key responsibilities
n
n
You will be responsible for managing enquiries, maintaining accurate records and contributing to the efficient delivery of operational services.
n
Provide qualified and high-quality customer service to internal and external customers.
n
Manage incoming and outgoing correspondence, emails and telephone enquiries.
n
Ensure customer requests and enquiries are responded to within required timeframes.
n
n
What you need
n
n
Previous experience in high volume customer
service/Administration
support roles.
n
Strong communication and interpersonal skills.
n
High attention to detail and excellent organisational abilities.
n

📌 Administration/Customer Service (Rockhampton)
🏢 Government client (agency undisclosed)
📍 Rockhampton