MAYDAY Recruitment is partnering with a respected organisation within the funeral services industry to recruit a Funeral Director's Assistant based in Glen Waverley.
This is a unique opportunity for someone who is compassionate, reliable, and looking to build a meaningful, long-term career supporting families during some of life's most important moments.
This is a diverse and hands-on permanent, ongoing role offering exposure across all areas of funeral operations, including funeral services, transfers, mortuary support, and cremation operations.
The Role
Working closely with an experienced and supportive team, you will play an important role in ensuring funeral services are delivered with professionalism, care, and respect.
Key responsibilities include:
Assisting Funeral Directors with the preparation and delivery of funeral services
Supporting families, visitors, and stakeholders with empathy and professionalism
Conducting transfers of deceased persons between hospitals, aged care facilities, private residences, and other locations
Assisting within the mortuary, including preparation, dressing, presentation, and respectful care of deceased persons
Supporting cremation operations and related activities as required
Preparing vehicles, coffins, nameplates, and service areas to a high standard
Assisting with day-to-day funeral operations across the Glen Waverley site
Participating in an on-call roster to support after-hours transfers and operational requirements
Ensuring compliance with company policies, procedures, and workplace health and safety requirements
Contributing to a positive, team-oriented,



and respectful team culture
About You
Essential:
Current unrestricted driver's licence
Strong customer service and communication skills
Compassionate, professional, and respectful approach when supporting grieving families
Comfortable working in an environment involving death, grief, and deceased persons
Comfortable assisting within a mortuary environment when required
Ability to perform manual handling tasks and meet the physical requirements of the role
Strong attention to detail and ability to follow procedures and instructions
Ability to work both independently and as part of a team
Reliable and flexible approach to working hours, including participation in an on-call roster
Desirable:
Background in hospitality, healthcare, community services, customer service, funeral services, or other people-focused industries
Experience working in sensitive or emotionally demanding environments
Previous experience in funeral services, healthcare, aged care, critical care, or another quick-paced environment
Why Apply?
Permanent, ongoing opportunity within an essential services industry
Diverse role across funeral services, transfers, mortuary, and cremation operations
Meaningful opportunity to support families during significant and sensitive moments
Comprehensive training and ongoing development provided
Supportive and experienced team environment
Long-term career progression opportunities
Opportunity to build a rewarding career within a respected, people-focused organisation
Based in Glen Waverley Operations Centre
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📌 Funeral Directors Assistant (Melbourne)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Melbourne