For over 30 years, we've helped people and businesses succeed through practical accounting, tax and business advice. We guide and empower our clients in their journey to improve their business and financial performance, manage risks and to achieve success, with peace of mind. We bring the same approach to our team, offering meaningful work, variety, flexibility and support without the burnout.
About the Role...
We're seeking a proactive Client Services Coordinator to support our team and deliver a seamless client experience. You'll take ownership of client onboarding, compliance workflows, database management and ongoing client administration, helping keep everything organised and on track.
Key Responsibilities:
Manage client onboarding, offboarding and client records
Provide exceptional client service and reception support
Coordinate compliance workflows, lodgements and documentation
Monitor ATO correspondence, lodgement deadlines and outstanding actions
Liaise with clients to obtain information and keep workflows moving
Support general office administration and daily operations
About You...




Client services or administration experience, ideally within professional services
Highly organised with strong attention to detail
Confident prioritising, problem solving and working independently
XPM, FYI, Xero, DocuSign and ATO experience highly regarded
Comfortable using AI and new technology to improve efficiency and client service
Reliable, proactive and committed to delivering quality client service
What's in It for You?
Supportive, close-knit team that genuinely values life work balance
Ongoing training and development opportunities
Diverse role with plenty of ownership and client interaction
Long term opportunity within a well-established firm
Please note that due to the volume of applications expected, only shortlisted candidates will be contacted.
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📌 Client Services Coordinator (Melbourne)
🏢 HR Staff n' Stuff
📍 Melbourne