Take ownership of a role that actually matters and make it your own.
Massons Healthcare is a trusted name in Australian healthcare, supplying wholesale and retail products that make a real difference to people's lives. As we grow, we need an organised, hands-on operator to run the engine room of our customer orders and warehouse operations, and to lead a small team while doing it.
This isn't a role where you'll be lost in a big corporate structure. You'll work closely with our Director/CFO, have real influence over how things get done, and see the direct impact of your work every single day.
Customer Service
Be the friendly, capable voice our customers rely on: answering calls, managing clinic bookings, sorting warranty and product returns, and keeping everyone in the loop on order ETAs.
Orders & Systems
Run the show across MYOB Acumatica: processing payments, creating orders and invoices, managing wholesale, CFAB and retail stock, and keeping supplier relationships (local and overseas) humming.
Warehouse & Dispatch
Get hands-on with packing, freight bookings (Jet Courier,



Northline, StarTrack, DHL, UPS), and dispatch coordination. Full training provided on the walkie stacker if you haven't used one before.
Leadership
Guide and support our customer order and admin team, setting the standard for how things get done.
About you
A natural knack for staying on top of competing priorities under pressure
Sharp communication skills and rock-solid attention to detail
Confidence leading people, and just as comfortable rolling up your sleeves
MYOB Acumatica (or similar) experience is a big plus
A genuine drive to improve processes, not just maintain them
What's in it for you
A wide-ranging role where no two days look the same
Real autonomy and a direct line to leadership, your ideas will be heard
A supportive, close-knit team based in Knoxfield with easy parking
The chance to shape and grow into this role as the business grows
#J-*****-Ljbffr

📌 Customer Orders And Warehouse Manager (Melbourne)
🏢 Massons Healthcare
📍 Melbourne