GP@Anderson is seeking a friendly, organised and professional Medical Receptionist to join our team 6 days a fortnight. This role is suited to someone who enjoys working with people, has excellent communication skills and can provide a welcoming and supportive experience for patients. As the first point of contact for patients, you will play an important role in the smooth day-to-day operation of the practice, supporting our doctors and clinical team while ensuring patients receive efficient and courteous service.
Key responsibilities
Welcoming patients and managing front-desk enquiries.
Answering incoming phone calls and responding to patient enquiries.
Scheduling, confirming and managing appointments.
Maintaining accurate patient records and updating information in the practice management system.
Processing patient payments, Medicare claims and private billing.
Managing correspondence, referrals and incoming medical documents.
Liaising with doctors, nurses, allied health professionals and other medical providers.
Maintaining patient confidentiality and following privacy requirements.




Supporting general administrative duties to ensure the smooth operation of the practice.
About you
Must be experienced working with Best Practice Software
Excellent communication and interpersonal skills.
A friendly, professional and patient-focused approach.
Robust organisational skills and attention to detail.
The ability to multitask and work effectively in a busy environment.
Good computer skills and confidence learning new systems.
A commitment to patient confidentiality and professional conduct.
The ability to work independently and as part of a team.
Previous medical reception or general practice experience is highly regarded.
Familiarity with medical billing, Medicare claims and practice management software will be an advantage.
What We Offer
A welcoming and supportive team environment.
The opportunity to develop your skills in a general practice setting.
A varied role with opportunities to contribute to the day-to-day running of the practice.
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📌 Medical Receptionist (Bendigo)
🏢 GP at Anderson
📍 Bendigo