Senior Account Manager | B2B SaaS
Brisbane | Hybrid, 3 days in office
A$130k base + A$60k OTE
The Prospect
A growing B2B SaaS business is looking for a Senior Account Manager to take ownership of a portfolio of strategic and enterprise customers across Australia and New Zealand.
You'll be joining an established SaaS team and managing strategic accounts, with a clear focus on customer retention, revenue growth and expanding existing relationships.
What you'll be doing
Own a portfolio of strategic and enterprise accounts across Australia and New Zealand
Build strong relationships with senior stakeholders and C-level decision makers
Own renewals and drive strong customer retention
Identify and close upsell and cross-sell opportunities
Develop strategic account plans to maximise customer value and revenue growth
Understand customer objectives and identify opportunities to introduce additional solutions




Act as a senior point of contact for customers and a go-to person for the wider Account Management team
Work closely with Sales, Customer Success, Product and other internal teams
Travel across Australia and New Zealand to meet clients
What they're looking for
Proven experience managing strategic or enterprise accounts within a B2B SaaS/software business
A strong track record across renewals, upselling and cross-selling
Experience managing a sizeable portfolio of complex customers
Confidence building relationships with senior and C-level stakeholders
Strong commercial and account growth skills
Experience within a medium-sized SaaS or software business rather than a large corporate environment
Someone who can operate strategically while still being hands-on commercially
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📌 Senior Account Manager (Queensland)
🏢 Maxwell Bond
📍 Queensland