GMHBA Limited is seeking an experienced Quality Assurance Analyst to elevate quality, compliance, and member experiences across our Contact Centre. This internal promotion offers you the chance to deepen your impact within a trusted health services organisation.
You will review interactions, identify trends and risks, coach teams, and contribute to reporting, audits and continuous improvement initiatives. A robust focus on stakeholder engagement and Agile practices will help drive a
#J-*****-Ljbffr