Administration Officer - (Fixed Term - 6 Months)
Join a dynamic team where your attention to detail and administrative expertise will play a vital role in supporting fire safety initiatives and ensuring the accurate management of critical safety information.
Administration Officer
As an Administration Officer, you will provide essential administrative support to the Fire Safety and Built Setting Departments. You will manage permits and applications, maintain accurate records and databases, respond to enquiries, and coordinate key administrative processes. Success in this role requires strong attention to detail, excellent customer service skills, and the ability to manage multiple priorities while working collaboratively with stakeholders across FRV.
Functional Accountabilities
Provide high-level administrative support, including reports, correspondence, research, invoicing, and payments
Process and assess permits and applications in line with policies, regulations, and procedures
Deliver responsive customer service and advice to internal and external stakeholders
Manage departmental mailboxes, urgent requests, and workflow prioritisation
Develop and maintain templates, forms, reports, and administrative documentation
Maintain accurate records, files, and data across EDRMS and job tracking systems
Ensure document compliance, record accessibility, and effective information management
Perform general administrative duties and support departmental projects as required
The Team
The Community Safety team plays a vital role in enhancing fire safety and community resilience across Victoria. Working closely with industry,



government and key stakeholders, the team supports safer built environments through fire safety initiatives, evidence-based programs, policy development, safety reform and false alarm reduction strategies. Through collaboration, research and advocacy, the team helps drive continuous improvements that protect communities and support operational firefighters.
What's in it for you
Access to Rostered Day/s Off
Flexible work arrangements may be available
Uniquely rewarding work in the service of the Victorian community
Career and professional development
Enterprise Agreement salary increases
Salary sacrifice options (ie. novated lease or superannuation)
An unrivalled suite of physical and mental health and wellbeing support services
Access to an annual sports voucher
Corporate Clothing Allowance (conditions apply)
Free access to gym facilities (conditions apply)
What you will need to Succeed
Excellent attention to detail and the ability to maintain accurate records and process information with a high degree of accuracy
Certificate IV or Diploma in Business Administration, Business Management, or a related discipline is desirable
Strong verbal communication skills, with the ability to provide clear,



professional and customer-focused assistance to a diverse range of stakeholders
Well-developed written communication skills, with the ability to prepare accurate correspondence and documentation
Demonstrates accountability for delivering quality work on time and can be relied upon to work independently
Proven ability to effectively manage competing priorities, meet deadlines and deliver high-quality outcomes with minimal supervision
Fire Rescue Victoria (FRV) is a modern fire and rescue service dedicated to meeting the needs of twenty-first century Victoria. With a workforce of over 4,500 highly committed employees, FRV serves and protects communities across Melbourne and Victoria's major regional centres.
In delivering this service, we are guided by our core values of teamwork, integrity, respect and accountability. These values underpin everything we do and shape our organisational culture. We are seeking candidates who are committed to embodying these principles in their work and behaviours.
FRV is an inclusive employer and encourages applications from people of all backgrounds, including individuals of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with disability, and people of diverse gender identities and sexualities.
FRV's standard practice is to appoint at the advertised salary level.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa to apply for this position.
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📌 Administration Officer - (Fixed Term - 6 Months) (Melbourne)
🏢 Fire Rescue Victoria
📍 Melbourne