Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.

At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.

Edelman Australia are looking for an Account Manager to join our Corporate team and help deliver bold, creative campaigns for some of the world’s most exciting consumer brands. This is a fantastic opportunity for a driven communications skilled who thrives in a fast-paced environment and is passionate about storytelling that moves people and shapes culture.

As an Account Manager, you’ll play a key role in managing day-to-day client relationships, ensuring integrated campaigns across creative, social, influencer, and digital channels are delivered seamlessly and with measurable impact. You’ll bring strong project management skills, a keen eye for detail, and the confidence to counsel clients while supporting senior leaders and mentoring junior team members.

Responsibilities

- Have an informed understanding of their clients’ businesses and their missions, as well as their key stakeholders, and will be able to impart this knowledge to more junior account team members

- Work with senior staff to develop and execute communications plans based on client goals

- Manage key relationships with client leads at local (and regional and global level if required) and therefore contribute to the growth of client revenues

- Provide channel-neutral advice to clients, whilst leading, inspiring and mobilising an internal team around client needs, knowing when to seek senior counsel

- Manage delivery of the high-quality solutions we propose within budget scoped and timeframe agreed





- Act as an ambassador for integration and be able to sell any service in the agency and bring experts in to deliver

- Billability to be at least 85% of time

Qualifications

- At least four years of relevant experience in Communications Marketing and/or related fields, including research, advertising, management consulting, media or publishing

- A bachelor’s degree in a relevant field from an accredited college or university

- Proven ability to manage large projects and small teams on one or more sizable accounts

- A comprehensive understanding of his/her clients’ businesses and their missions, as well as their key stakeholders: consumers, employees, investors, regulators, media, vendors, partners and other businesses/organizations, etc., and will be able to impart this knowledge to account team members

- Excellent written and verbal communications skills and demonstrated ability to delegate tactical assignments and accurately judge and edit work of others

- Familiar with best practice integrated Communications Marketing tactics and tools and will be able to recommend them to his/her clients

ABOUT EDELMAN AUSTRALIA

At Edelman, we help solve our clients biggest corporate or consumer brand challenges. We do this by building trusted brands and applying 25 years of research and understanding of Trust.

We believe action earns trust; its only through meaningful and relevant actions that we can demonstrate a commitment to stakeholders that resonates and gives them reason to care and share.

The information revolution has made trust the most valuable commodity in business today.

Against this context, we’ve established capabilities through people, tools, data and technology that protect,



promote and evolve our client’s brands in today’s environment, both inside and outside their organizations.

We are a team of 65+ analysts, planners, strategists, advisors, creatives, producers, storytellers and more.

Operating across 3 locations of Sydney, Melbourne and Brisbane, we work with some of Australia’s most consequential brands.

We are Trusted to be Bold. This phrase underpins everything we do, running through our expertise, offerings, the way we show up, what we strive to create and how we work with you; it’s in our purpose and our people, it’s core to our network, It’s how we build our teams and offerings and, most importantly, it’s in the way we work

Our purpose is to create a better future by building Trust between brands, people and society.

OUR VALUES:

The Relentless Pursuit of Excellence​:

Bringing the best of ourselves and partners to our clients;

Always takes all feedback as a constructive learning opportunity and acts upon it; enables others to thrive as part of agency life and adapts to others’ styles to do so.

The Freedom to be Constantly Curious

Tenacious and thorough approach that drives creativity and growth for clients and ourselves.

Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends, skills, specialties and viewpoints.

The Courage to Do the Right Thing

Being a trusted and resilient partner for clients, colleagues and communities.

The Commitment to Positively Impact Society

Ensures work and relationships are founded on open and honest communications; listens and asks the right questions during day-to-day work; upholds creative, ethical and legal standards;

Performing our work with an environmental conscience, and a sense of tolerance, fairness and equality.

Edelman is committed to creating equality and diversity in our workforce. We do not discriminate based upon race, religion, nationality, disability gender or age. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

📌 Account Manager (Sydney)
🏢 Edelman Australia
📍 Sydney