The Company

My client is one of Queensland’s most established, family-owned hospitality groups, with origins dating back to the early 1950s and a legacy built on quality, consistency, and genuine hospitality. Over decades, it has grown into a diverse portfolio of premium restaurants, cafés, and event spaces, recognized for delivering high-end dining experiences grounded in exceptional service and locally sourced Australian produce. The group is known for operating iconic venues across Brisbane and coastal locations, combining traditional hospitality values with up-to-date execution. Strongly focused on guest experience, staff development, and community involvement, the business continues to evolve while maintaining the standards and reputation that have defined it for generations.

The Role

In this multi‑venue leadership role, you will oversee daily service operations, uphold venue standards, manage labour planning, and ensure an exceptional guest experience across all sites, while also leading the full operational launch of a new concept. You will manage, train, roster, and mentor a diverse team, driving recruitment, on-boarding, and ongoing development to foster a positive, professional culture with high engagement and strong retention. Financial responsibilities include budgeting, forecasting, cost control, payroll targets, and delivering P&L; outcomes, along with analysing venue performance to maximise revenue and profitability.



You will also maintain key supplier relationships across ordering, inventory, and stock management. Additionally, you will create, refine, and implement policies, procedures, and operational frameworks, ensuring all venues remain compliant with safety standards, workplace regulations, RSA, WHS, food safety, and all licensing requirements.

Skills and Experience

The successful candidate will be expected to possess, but not be limited to, the following attributes:

- Proven ability to perform at a high level in fast-paced, high-volume environments with great business acumen in high-end establishments
- Strong time management skills and the ability to work effectively under pressure. Passionate about hospitality, service standards, and team development
- Experience as an F&B; Manager, Operations Manager, Venue Manager, or Multi‑Site Manager within hospitality
- Exceptional communication, problem‑solving, and decision‑making abilities
- Excellent leadership skills, with a collaborative approach, positive attitude, and strong work ethic

Benefits and Culture

- Competitive salary – $110K + Super (based on experience)
- Stable, long-term role with an established group
- Award-winning company with plans for more venues to come
- Autonomy to lead and shape Front of House operations
- Gold Coast location with multiple concepts under one roof

📌 F&B Manager - Multi-Site, Gold Coast
🏢 Frontline Hospitality - Queensland
📍 Gold Coast