A stable, long-term role in a supportive, owner-led dental practice

Berwick, South-East Melbourne | Permanent Role | Up to 4 Days | $36 to $40 per Hour

Not every experienced dental skilled wants to move away from patients and into a purely management role.

If you enjoy knowing your patients, keeping the day organised and being the reliable person who helps everything run smoothly, this could be a great fit.

Woodleigh Waters Dental is looking for an experienced Practice Manager / Senior Dental Receptionist to work closely with our principal dentist, Dr Alex.

This is a hands-on role combining senior reception and practice coordination, with the chance to grow your responsibilities as the practice develops from two to three chairs.

Why This Role Is Different

A Small, Supportive Practice

You will work directly with the practice owner in a close-knit team where communication is straightforward, your contribution is valued and there are no layers of corporate management.

Stability & Work-Life Balance

Permanent part-time, up to 4 days per week

Practice hours of 9am to 6pm

Starting from $36 to $40 per hour , depending on experience

Long-term opportunity with increasing responsibility

A genuine 3-year pathway as the practice grows from two to three chairs

Support to Develop and Grow

We want someone who can settle into the practice, build strong relationships and grow with us.

You will have clear expectations, regular feedback, mentoring and practice-funded leadership development to help strengthen your management and business skills.

About the Role

You will be at the centre of the day-to-day practice, helping create a calm, organised experience for patients and the clinical team.

Working closely with the owner, your responsibilities will include:

Managing reception, patient enquiries and communications

Maintaining an organised and productive appointment book





Proactively managing gaps, cancellations and schedule changes

Leading our small team with regular huddles and open meetings

Managing recalls, reactivation and incomplete treatment follow-up

Assisting with financial admin, processing payments, HICAPS and DVA

Supporting rosters, onboarding and team coordination

Maintaining practice systems, procedures and documentation

Coordinating suppliers and consumables

Supporting compliance and practice records

Identifying opportunities to improve systems and workflows

About You

You are likely someone who:

Genuinely enjoys working with patients

Is warm, calm and professional

Likes organisation, consistency and clear systems

Is dependable and follows things through

Builds positive relationships with patients and colleagues

Takes pride in keeping an appointment book running well

Is proactive without needing constant supervision

Enjoys being part of a small, supportive team

Wants a stable role where you can contribute and grow

Values ongoing learning and development and wants to grow with the practice

Experience with Dental4Web or similar dental software is highly regarded.

Dental assisting experience would be a bonus and useful for occasional crossover if required.

About Woodleigh Waters Dental

Woodleigh Waters Dental is an established local practice caring for patients across Berwick and Melbourne's south-east.

The practice is led by Dr Rijitha Alex , an experienced dentist with a gentle, thoughtful approach to patient care and a robust belief in listening, educating and building long-term trust.

We want patients to feel known, not processed .

We bring the same philosophy to our team.

This is a small, owner-led practice where our team know each other well, communication matters and good work is appreciated. As the practice grows, the right person will have the opportunity to become an important part of that next stage.

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📌 Practice Manager / Senior Dental Receptionist (Melbourne)
🏢 seek.com.au
📍 Melbourne