Administration Traineeship (Victorian State Government)

NECA Education and Careers – Melbourne VIC

Launch your career in a professional and rewarding environment. NECA Education & Careers, in partnership with a Victorian State Government department, is seeking an enthusiastic and motivated individual to undertake a Business Administration Traineeship while gaining valuable workplace experience and a nationally recognised qualification.

About the Opportunity

The Youth Employment Scheme (YES) provides young people with a 12-month entry-level position within the Victorian Public Service while completing a Certificate III or IV in Business. This unique opportunity combines practical workplace experience with formal training, allowing you to build valuable skills and establish a robust foundation for your future career.

Based full-time in the Melbourne CBD, you will join the Juries team, providing administrative and customer service support throughout the jury selection and management process.

Key Responsibilities

Working Monday to Friday, 8:30am to 5:00pm , your duties will include:

- Support the delivery of jury services by assisting prospective jurors throughout the court process and confirming their eligibility and availability for jury service.
- Managing enquiries via phone, email, face-to-face interactions, and service counters.
- Managing and maintaining accurate administrative records and documentation.
- Guiding jurors throughout the court environment and directing them to appropriate locations.
- Delivering jury orientation presentations and information sessions.





About You

To be successful in this role, you will demonstrate:

- A professional and mature approach to handling sensitive and confidential information.
- Previous customer service experience, ideally in retail, hospitality, or other public-facing environments.
- Confidence in dealing with challenging situations and a diverse range of people.
- An interest in building a career within the public service or court system.
- Strong verbal communication skills and confidence presenting information to small groups.
- Excellent attention to detail, organisational skills, and the ability to prioritise tasks and meet deadlines.
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.

Please note that successful applicants will be required to complete a National Police Check and any other pre-employment screening requirements relevant to the role.

This traineeship is funded through the Victorian Government's Youth Employment Scheme (YES) . Applicants must meet the program's eligibility criteria. For further information, please visit:

What's In It For You?

- Full-time employment (38 hours per week).
- Earn while you learn and gain a nationally recognised Certificate III or IV in Business .
- Ongoing mentoring, training, and support throughout your traineeship.
- The opportunity to develop highly transferable administration, communication, and customer service skills.
- A strong foundation for future career opportunities within the public sector.

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📌 Administration Traineeship (Victorian State Government) (Melbourne)
🏢 NECA Education and Careers
📍 Melbourne