BOQ Group is seeking an experienced Senior Customer Experience Designer to shape future-state experiences across physical and digital channels. You will lead discovery through validation, synthesize insights, and translate them into concrete journeys and service experiences across BOQ Group brands.
You will work with multidisciplinary teams, balancing customer needs with business value, regulatory considerations and technical feasibility, while influencing executive decision-making and shaping
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📌 Senior Experience Designer: Shape Future Customer Journeys (Sydney)
🏢 Boq Group
📍 Sydney
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