Inner West Council is seeking a Customer Experience Delivery Manager to oversee frontline customer experience operations across multiple channels. The role focuses on delivering responsive and accessible services that meet service standards and respond effectively to changing demand.
Applicants should have tertiary qualifications in management or related disciplines and proven experience leading large front-line teams in complex service environments.
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📌 Customer Experience Delivery Lead (Sydney)
🏢 Inner West Council
📍 Sydney
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