Location: Silverwater
Salary Package: $90k Base + Super
Role Highlights: Exciting opportunity for a customer-focused professional who enjoys building strong relationships, managing customer enquiries and orders, and providing a high level of service in a collaborative environment.

Our global client is a well-established manufacturing organisation seeking an experienced Customer Support Specialist to join their Silverwater team.

This is a great opportunity for a customer-focused professional who enjoys building relationships, managing enquiries and orders, solving problems and delivering exceptional service.

About the role:

Working as an integral part of the team, you will be a key point of contact for customers and will be responsible for:

- Managing customer enquiries via phone and email
- Building and maintaining strong customer relationships
- Processing customer orders and preparing quotations
- Following up enquiries, quotations and orders
- Providing product and service information
- Resolving customer queries and issues
- Liaising with internal teams to ensure customer requirements are met




- Identifying opportunities to support sales growth
- Maintaining accurate customer records and information

About you:

- Previous experience in customer service, customer support, internal sales or sales administration
- Excellent communication and relationship-building skills
- Strong organisational and attention-to-detail skills
- The ability to manage multiple priorities and follow tasks through to completion
- A proactive, solutions-focused approach
- Commercial awareness and a customer-first mindset
- Strong Microsoft Office skills
- SAP or ERP experience will be highly regarded
- Experience in a manufacturing, industrial, engineering or technical setting is advantageous

What's on offer:

- Permanent full-time position
- Silverwater location
- Onsite parking
- Supportive and collaborative company culture
- Opportunity to join a respected global organisation
- Ongoing product and industry learning
- Opportunity for career development and growth

#J-18808-Ljbffr

📌 Customer Care Specialist (Sydney)
🏢 Reo Group
📍 Sydney