About the Role: We are seeking an experienced Audio Visual and Video Conferencing Support Specialist to join the ANZ Local Technology Services (LTS) team and support, maintain, and enhance Audio Visual (AV) and Video Conferencing (VC) services across Accenture ANZ. The successful candidate will act as an AV/VC Subject Matter Expert for meeting spaces and events, particularly at the Sydney office. The role is responsible for ensuring that AV/VC systems and collaboration technologies remain operational, well maintained, and effectively utilized for meetings, events, and other business activities.

The role requires solid AV/VC technical expertise, customer service and stakeholder management skills, and experience supporting events and collaboration environments.



The successful candidate will also provide desktop support across Windows and Mac settings when required.

Key Responsibilities
Serve as the AV/VC Subject Matter Expert, supporting meeting spaces, events, and collaboration technologies.
Configure, monitor, troubleshoot, and maintain AV/VC systems to ensure reliable service delivery.
Manage AV/VC assets, equipment lifecycle, inventory, preventative maintenance, and vendor relationships.
Develop operational processes, documentation, training, and continuous improvement initiatives.
Provide exceptional customer support while collaborating with stakeholders and supporting events, projects, and technology upgrades.

📌 Technology Support Engineer Sydney
🏢 Accenture
📍 Sydney