Account Manager – Now Book It - Melbourne

Account Manager – Now Book It – Melbourne

Now Book It

Account & Relationship Management (Sales)

Full time

About Us

Now Book It is a leadinghospitality technology platform , helping venues manage reservations, events, CRM, and guest experience — all in one place.

We’re entering an exciting next phase, evolving into amulti-product ecosystem including AI, CRM, Insights, and more integrations. This creates a huge opportunity togrow revenue within our existing customer base while delivering even more value to the industry we serve.

The Opportunity

We’re looking for anAccount Manager to take ownership of a portfolio of hospitality venues and driverevenue growth through product adoption and expansion .

This isnot a support-heavy role — it’s acommercial, relationship-led position focused on:

- Growing accounts
- Increasing product adoption
- Delivering measurable value to customers

If you enjoy building relationships but also want toown revenue and make a commercial impact , this role is for you.

What You’ll Be Doing

- Drivemonthly revenue growth through upsell and cross-sell
- Increase adoption of NBI’smulti-product suite (reservations, CRM, AI, insights, integrations)




- Leadvalue-based conversations with venue owners and operators
- Build and manage apipeline of expansion opportunities
- Ownretention and churn reduction across your portfolio
- Partner with our Support team so you can stay focused ongrowth

What Success Looks Like

- Consistently hittingMRR growth targets
- Customers usingmultiple NBI products
- Strongretention and long-term customer value
- A healthy pipeline ofexpansion opportunities

About You

- Experience inAccount Management, Customer Success and sales
- Proven ability togrow revenue within existing customers
- Confident havingcommercial/value-based conversations
- Strong relationship builder with aresults-driven mindset
- Comfortable working withdata and performance insights
- Hospitality background? That’s a big plus — but not essential

Why Join Now Book It

- Be part of ahigh-growth SaaS company transforming hospitality
- Sell amulti-product platform with real value
- Strong team culture —we work hard and enjoy it
- Clear chance togrow your career as we scale

Additional Info

- Must havefull Australian working rights
- Driver’s licence required
- Hybrid working environment

#J-18808-Ljbffr

📌 Account Manager – Now Book It - Melbourne
🏢 Now Book It
📍 Melbourne