Job Description

We are an established company within the construction industry, with a team of approximately 60 people. As part of our continued growth, we have made a deliberate strategic decision to bring our IT operations in-house. This move reflects our commitment to strengthening our internal capabilities, improving control and responsiveness, and ensuring our technology setting continues to evolve alongside the needs of our business.

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About the role

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You will be our in-house IT person, reporting directly to the Business Manager, with a contracted Managed Service Provider (MSP) behind you handling security, cybersecurity, hosting, cloud and domain management. Your job is to run everything on our side - from supporting internal stakeholders to managing projects and overseeing everything else in between such as licensing access, MSP management, equipment and assets.

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A key priority within your first six months will be to assess our current environment, identify the changes required to achieve Essential 8 Maturity Level 2 (ML2), and lead the implementation of those changes. This project will also position the business to pursue membership in the Australian Government's Defence Industry Security Program (DISP) as a Level 1 - Protected supplier.

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The standard working hours for the role are 7:30am to 4:00pm, Monday to Friday. The position will require occasional travel to Sydney and interstate as business requirements dictate.

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As our operations commence from 5:30am, you will also be required to maintain availability from 5:30am should our early-starting team require urgent IT support. This does not necessarily mean working from 5:30am each day, but you will need to be contactable and able to respond when required.

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What you'll be doing

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- Acting as the first point of contact for IT support across the business
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- Managing our MSP relationship - holding them to service levels, interrogating quotes and scopes, and making sure we get what we pay for
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- Managing user profiles, accounts, access and permissions, including staff onboarding and offboarding
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- Owning software licensing, IT purchasing, equipment setup and the asset register
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- Building reports, dashboards and automated workflows that give management visibility
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- Developing and administering SharePoint, websites and portals
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- Finding where AI tools can genuinely take work off people's hands - and integrating them where they stack up
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What we're looking for

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- Minimum 5 years of experience working in a similar role
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- Sound knowledge of Essential 8 Framework (ML2 Minimum)
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- Hands on MSP management experience
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- ITIL 4 Foundation or ITL 4 Managing Professional (Desirable)
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- CompTIA Security
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- Australian Citizen due to Security Clearance requirement
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What's in it for you?

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- $120,000 - $140,000 + superannuation, depending on experience
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- Full ownership of the IT function - your decisions, your systems, your roadmap
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- Opportunity to make a real difference in an reputable company
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- Enjoyable environment with regular BBQs and team-based events
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Your application will include the following questions:

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- Which of the following statements best describes your right to work in Australia?
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- Do you hold Australian Security Clearance?
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- Do you have experience using Microsoft Azure Data Services?
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- What's the highest level of ITIL qualification you have completed?
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- Which of the following Microsoft 365 certifications have you completed?
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- Do you have a current CompTIA A+ Certificate?
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📌 IT & Systems Manager (New South Wales)
🏢 Recognized
📍 New South Wales