Job Description

Senior Property Manager

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Port Melbourne, Victoria | Full time

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Ready to Join a Team You'll Actually Love Being Part Of?

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At James Nicolaou Real Estate, we believe great property management is about more than managing properties, it's about building relationships, solving problems, delivering exceptional results and, most importantly, having a great team around you.

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We're growing, and we're looking for an experienced Senior Property Manager to join our team in Port Melbourne.

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This is an exciting opportunity for a confident, organised and people-focused property professional who is ready to take ownership of a substantial residential portfolio while being part of a fun, energetic and supportive team culture.

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If you're looking for a workplace where your experience is genuinely valued, your ideas are heard, your achievements are celebrated and you can enjoy coming to work, we'd love to meet you.

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The Role

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As Senior Property Manager, you'll take a key leadership role within our property management division, overseeing a diverse residential portfolio and ensuring our clients and tenants receive an exceptional level of service.

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You'll have the autonomy to manage your portfolio, combined with the support of a collaborative team that genuinely works together.

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Your responsibilities will include:

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- Overseeing and managing a substantial portfolio of residential properties, ensuring smooth day-to-day operations and compliance with all relevant legislation.
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- Building and maintaining strong relationships with property owners, tenants, contractors and suppliers.
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- Handling tenant enquiries, complaints and dispute resolution with professionalism, empathy and confidence.
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- Conducting routine property inspections and maintaining accurate records of property conditions, maintenance requirements and tenant interactions.
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- Coordinating maintenance and repairs, obtaining quotes and managing contractors and budgets.
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- Managing rent collection, arrears and payment processes with care and professionalism.
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- Preparing and presenting detailed property management reports to owners, including performance insights and recommendations.
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- Managing lease agreements, renewals, notices and end-of-lease procedures with meticulous attention to detail.
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- Ensuring compliance with Victorian residential tenancy legislation, insurance requirements and health and safety standards.
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- Identifying opportunities to improve systems, processes, property performance and tenant retention.
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- Providing leadership, guidance and support to other members of the property management team.
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What We're Looking For

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We're looking for someone who is experienced, capable and confident, but just as importantly, someone who will add to our culture.

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You'll ideally have:

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- A minimum of 5 years' experience in residential property management, with proven experience managing a substantial portfolio.
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- Strong knowledge of Victorian residential tenancy legislation and property management best practices.
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- Demonstrated leadership experience, including staff supervision, mentoring and performance management.
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- Exceptional communication and relationship-building skills.
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- The confidence to deal with challenging situations while remaining calm, professional and solutions-focused.
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- Strong organisational skills and the ability to manage competing priorities and deadlines.
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- Experience with property management software and Microsoft Office.
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- Sound financial understanding, including budgets, rent collection and arrears management.
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📌 Property Manager (Victoria)
🏢 James Nicolaou Real Estate
📍 Victoria