21 Sep
|
State Street
|
Melbourne
21 Sep
State Street
Melbourne
State Street is seeking a Level 3 Product Technical Support Incident Manager, AVP, to own end-to-end lifecycle of Sev1/Sev2 incidents across the APAC SaaS estate. You will coordinate Support, L3/L4, SaaS Ops, DevOps and Infrastructure to a single resolution path, while ensuring explicit stakeholder communication and durable problem-management actions.
You will lead post-incident reviews, drive root-cause analyses, and partner with L3 to convert incidents into preventive actions, maintaining an
#J-18808-Ljbffr
📌 Senior Incident Commander - Product Tech Support (AVP) (Melbourne)
🏢 State Street
📍 Melbourne