We are seeking a capable and proactive IT Specialist & Software Developer to manage our day-to-day technology needs while developing software solutions that improve our security business operations. This is a hands-on role suited to someone who enjoys solving technical problems, supporting users and building practical systems. You will work across IT infrastructure, hardware, software, cybersecurity and application development. PLEASE NOTE: Fluency in both English and Urdu is required, as this role involves regular communication and collaboration with our Pakistan-based team.

Key responsibilities

Provide technical support for computers, printers, mobile devices, networks and business applications

Install, configure and maintain hardware, software and user accounts

Diagnose and resolve technical issues promptly

Monitor system performance, backups, security and data protection

Develop, test and maintain internal software, web applications and integrations

Improve and automate existing business processes

Integrate systems through APIs and third-party platforms

Maintain technical documentation, system records and source code

Liaise with technology suppliers and external service providers

Recommend practical technology improvements to management

About you

Fluency in both English and Urdu is required,



as this role involves regular communication and collaboration with our Pakistan-based team.

Qualification in Information Technology, Computer Science, Software Engineering or a related discipline

Experience in IT support, systems administration or a similar role

Software development experience using relevant languages and frameworks

Understanding of databases, APIs, networking and cybersecurity

Ability to troubleshoot hardware and software problems

Robust communication and time-management skills

Able to explain technical matters clearly to non-technical users

Self-motivated, organised and comfortable working independently

Strong attention to detail and a practical, solutions-focused approach

Experience with Microsoft 365, Windows environments, cloud services, SQL, web development, mobile applications, ERP systems or business-process automation will be highly regarded

A varied role combining IT support and software development

The opportunity to build solutions that have a direct business impact

A supportive and fast-paced working environment

Opportunities to develop your skills and take ownership of technology projects

Competitive remuneration based on your skills and experience

#J-18808-Ljbffr

📌 IT Specialist and Software Developer (Melbourne)
🏢 Lee Dem
📍 Melbourne