Box Hill Institute is seeking a Training & Development Manager to design, deliver and continuously improve training, coaching and capability initiatives across Customer Care and Admissions across three campuses. You will strengthen onboarding, create practical learning solutions and SOPs to drive consistency and service excellence.
Lead workshops and coaching, collaborate with leaders, and monitor outcomes to support high-performing teams and outstanding student experiences.
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📌 Training & Development Leader: Customer Care & Admissions (Melbourne)
🏢 Box Hill Institute
📍 Melbourne
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