NRMA invites a dedicated First Nations leader to join the Roadside Contact Centre as a Team Manager. This identified role focuses on embedding First Nations protocols, guiding a high-performing team, and promoting a culturally secure workplace across shifts from 7am to 7pm on a 35-hour week roster.
The role emphasizes lived experience, cultural knowledge, and mentoring First Nations employees while driving customer service excellence and operational targets within the NRMA Group.
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📌 First Nations Contact Centre Team Lead (Sydney)
🏢 Mynrma
📍 Sydney
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