Job Description

GP practice manager/ front desk coordinator

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The successful applicant will be responsible for the overall coordination of practice operations, staff support, patient experience and front desk administration. This is a hands-on management role, and the successful candidate will be expected to lead by example while remaining actively involved in reception and administrative duties when required.

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Key responsibilities

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Manage the day-to-day operations of the GP practice.

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Coordinate reception and administrative staff and ensure efficient workflow.

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Manage staff rosters, leave and day-to-day staffing requirements.

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Support recruitment, onboarding, training and performance management.

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Coordinate GP appointment books and optimise patient flow.

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Oversee reception, telephone and patient enquiry processes.

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Ensure high standards of customer service and patient experience.

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Manage Medicare billing, claiming and general practice administrative processes.

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Monitor daily billing and assist with financial reconciliation.

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Manage recalls, referrals, correspondence and administrative follow-up.

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About you

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Highly organised with excellent attention to detail.

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Confident managing and supporting a team.





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A strong communicator with excellent interpersonal skills.

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Patient-focused and committed to providing exceptional service.

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Able to work independently and make sound operational decisions.

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Calm and professional under pressure.

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Proactive in identifying problems and finding practical solutions.

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Comfortable managing multiple competing priorities.

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Respectful, approachable and able to build positive relationships with doctors and staff.

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Previous experience as a GP Practice Manager, Practice Coordinator, Practice Supervisor or Senior Medical Receptionist.

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About us

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We are starting a new and growing General Practice located in Maryland, committed to providing high-quality, patient-centred healthcare in a skilled and supportive environment.

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A professional, friendly and supportive working environment.

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A collaborative team culture.

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An opportunity to play an important role in the growth and development of the practice.

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Variety and responsibility within a hands-on management position.

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Remuneration commensurate with experience and qualifications.

📌 GP practice manager/ front desk coordinator (Maryland)
🏢 Nadine investment
📍 Maryland