Job Description

Abra Aluminium wholesales and distributes a huge variety of aluminium extrusions, associated products and hardware. Our product offering now includes our exclusive Widescreen Awning system, in addition to Panther Protect security doors and windows.

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The Sales Administrator at Abra Aluminium will be responsible for maintaining customer accounts, processing orders, providing exceptional customer service, and ensuring the smooth operation of the office. This role requires a highly organized and detail-oriented individual who can manage multiple tasks efficiently and effectively, whilst building strong relationships with clients and contributing to the company's sales growth.

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Key Responsibilities

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- Administrative Support: Provide comprehensive administrative support to the Sales Manager and other departments as needed.
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- Office Management: Oversee the day-to-day operations of the office, including managing office supplies, equipment, and facilities.
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- Communication: Serve as the primary point of contact for internal and external communications, including answering phone calls, responding to emails, and handling inquiries.
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- Documentation: Maintain and organize office records, files, and documents, ensuring they are up-to-date and easily accessible.
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- Event Coordination: Assist in planning and organizing company events, meetings, and conferences.
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- Financial Administration: Handle basic financial tasks such as processing invoices, managing petty cash, and assisting with budget tracking.
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- Customer Account Management: Manage and maintain customer accounts, ensuring accurate and up-to-date information.
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- Order Processing: Process customer orders efficiently and accurately,



coordinating with the warehouse and logistics teams to ensure timely delivery.
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- Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and offering product recommendations.
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- Sales Support: Assist the Sales Manager with sales activities, including preparing quotes, generating sales reports, and conducting market research.
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- Relationship Building: Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
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- Product Knowledge: Develop a deep understanding of ABRA Aluminium's products and services to effectively communicate features and benefits to customers.
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- Sales Targets: Work towards achieving individual and team sales targets, contributing to the overall success of the sales department.
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What We're Looking For

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- Strong organisational and time management skills.
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- Excellent written and verbal communication skills.
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- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
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- Ability to multitask and prioritise tasks effectively.
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- Attention to detail and accuracy in work.
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- Strong interpersonal skills and the ability to work well with others.
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- Strong problem-solving skills and a proactive approach.
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Benefits and perks

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- Get in early with a fast paced, expanding business
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- Stability and longevity with an established organisation
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- Team-oriented and supportive management team and culture
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- Employee Assistance Program (confidential mental health support)
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📌 Sales Administrator (Victoria)
🏢 ABRA Aluminium
📍 Victoria