The Business Support Officer provides high-quality administrative, coordination and business support across Hubble Tennis. www.hubbletennis.com

The role contributes to the effective delivery of our tennis programs by managing lesson enquiries, maintaining and updating enrolments in the TennisBiz database, coordinating private lessons, and supporting the Head Coach/Director to deliver a premium coaching service in Melbourne.

The Business Support Officer will work autonomously and closely with the Director to ensure efficient business operations, accurate customer information and documentation, and consistently high-quality customer service.

This role is Monday, Wednesday and Friday, with the potential to expand to Monday to Friday.

ACCOUNTABILITIES INCLUDE

- Provide high-quality business, administrative and operational support across Hubble Tennis, coordinating business processes, supporting operational priorities and contributing to the efficient delivery of tennis programs.
- Coordinate tennis activities and business processes, including scheduling, court bookings in InTennis, group lesson lists, customer enquiries, Excel spreadsheets and other operational priorities, ensuring work is completed accurately and to a high standard.
- Manage customer enquiries and provide professional, thoughtful and responsive customer service in line with Hubble Tennis policies and procedures.
- Maintain accurate and up-to-date customer information, enrolments, lesson schedules and business documentation.




- Perform complex administrative and business support tasks autonomously and efficiently.
- Work closely with the Director and coaching team to identify and address operational priorities as required.

TO BE SUCCESSFUL, YOU WILL HAVE

- 4+ years of senior administration or business support experience.
- Experience using InTennis and TennisBiz software.
- Strong knowledge of tennis, sports programs or coaching environments.
- A positive, proactive and can-do attitude.
- Excellent computer skills and confidence using a range of software and systems.
- Exceptional attention to detail and a solid focus on accuracy.
- Excellent verbal and written communication skills.
- A calm and professional demeanour under pressure, with the ability to manage multiple priorities at once.
- Strong organisational and time-management skills.
- The ability to work independently and take initiative.
- Australian working rights are required for this position.

WHAT YOU WILL GET IN RETURN

- Competitive hourly rate of $45 + super.
- The opportunity to gain valuable experience working within a growing and established tennis business.
- A Hawthorn location with excellent public transport access.
- Potential opportunities to work from home.
- Personalised training while working within a small business environment.
- The opportunity to take ownership of the role and make a genuine contribution to the ongoing growth and success of Hubble Tennis.

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📌 Business Support Officer (Melbourne)
🏢 Hubble Tennis
📍 Melbourne