About the Company

As one of the world's top 7 forwarding and 3PL logistics providers, Nippon Express is renowned for its commitment to excellence and customer-focused freight forwarding solutions. We deliver integrated business solutions that drive operational success globally.

The Role

We are looking for an IT Analyst to join our team at Kemps Creek. This role has both local and Regional reporting lines and is suitable to persons with robust expertise in the business applications domain, ideally with a techno-commercial background from customer-facing roles, particularly in system implementation and user management.

Experience in the logistics domain is desirable but not essential.

Key Responsibilities
Provide day-to-day business intelligence (analytics) and IT support as a WMS expert for 3PL warehouse operations
Collaborate with stakeholders to gather, analyse, and translate business requirements into functional solutions
Monitor EDI/API interfaces and coordinate with development teams to resolve issues
Identify and resolve system or workflow errors, including providing operator training as required
Support UAT and post-implementation reviews for system changes




Analyse operational data and provide insights to management
Identify improvement opportunities to enhance efficiency and customer experience
Identify and lead systems integration as required.

About You
5+ years’ experience in IT support, business systems analysis, or applications support
Proven ability to provide real-time, in office operational IT support
Strong understanding of WMS or similar warehouse systems
Experience with EDI/API integrations, troubleshooting, and system issue resolution
Ability to analyse data, identify process improvements, and present insights to stakeholders
Comfortable liaising between technical teams and non-technical stakeholders
Experience in logistics, 3PL, or warehouse operations is highly desirable but not essential.

What We Offer
Supportive and flexible work environment
Career growth opportunities within a global company
Competitive salary and benefits

How to Apply If you’re ready to take the next step in your career with a leading global logistics provider, we’d love to hear from you. Apply today to be part of our agile team!

📌 It Analyst Kemps Creek
🏢 Nippon express Australia
📍 Kemps Creek