Job Description

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

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As a Care Partner, you will:

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- Facilitate or participate in case conferences, ensuring care plans reflect shared decision-making and supported risk-taking.
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- Collaborate with participants to develop individualised care plans.
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- Liaise with general practitioners, specialists, and allied health providers to ensure integrated care.
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- Review care notes and service delivery data; proactively identify and address emerging risks or changes in participant needs.
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- Consistently meet quality compliance and audit requirements, ensuring accurate and up-to-date records are maintained.
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- Collaborate with participants to plan, manage and understand individualised quarterly budgets in line with their care plan.
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- Monitor spending to prevent underspends and overspends and align resource allocation with changing needs.
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- Maintain accurate, timely care notes and ensure documentation supports outcomes under the Strengthened Aged Care Quality Standards.
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- Ensure care management claims comply with Support at Home business rules, including exclusion of administrative, rostering or travel tasks.
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- Supporting participants (and their carer or supporter) to make informed service decisions.
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To be successful, you will have:

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Cert III Individual Support, or Diploma-level qualification in Nursing, Community Services, Aged Care, Case Management, or equivalent experience.

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Demonstrated experience in care coordination, case management or similar roles in aged care, health, or disability services.

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Strong understanding of the Support at Home Program, Quality Standards, and aged care rights.

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Strong communication, empathy and cultural competence.

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Competence in interpreting clinical guidance and escalating appropriately.

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Why Work For Bolton Clarke:

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- Excellent work/life balance with shifts that suit your personal needs
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- A caring team workplace with strong clinical and allied health support
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- Career progression and development opportunities
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- Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free
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- Private health insurance and gym discounts
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- An Employee Assistance Program for staff and family
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Our commitment to diversity:

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At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

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Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

📌 Care Partner (Victoria)
🏢 Bolton Clarke
📍 Victoria