Job Description

Department of Customer Services, Open Data and Small and Family Business – Emerald QLD

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Join the team behind 195,000+ Driving Assessment Every Year

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Every year, Driving Examiners support more than 195,000 Queenslanders take an important step towards independence by obtaining a driver licence. As part of this important journey, you'll help customers achieve a significant life milestone while contributing to safer roads and stronger communities.

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As a Driving Examiner, you'll combine customer service, communication and sound judgement to assess licence applicants, provide professional and constructive feedback, and deliver a positive customer experience. You'll work with people from diverse backgrounds and play an important role in supporting road safety outcomes across Queensland.

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No previous Driving Examiner experience is required. We provide comprehensive paid training and ongoing support to develop the skills needed to succeed in the role.

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Flexible full time and part-time opportunities are available across a range of Queensland locations.

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What You'll Bring

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- Enjoy working with and supporting others.
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- Deliver excellent customer service.
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- Communicate effectively with a diverse range of customers.
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- Exercise sound judgement and make fair decisions.
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- Demonstrate professionalism, integrity and attention to detail.
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- Have a strong commitment to community safety.
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You may come from customer service, education, administration, emergency services, retail, transport, defence,



hospitality or another people-focused profession. You may also be returning to the workforce or looking for a meaningful career change. What matters most is your ability to connect with people and contribute to positive customer outcomes.

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Mandatory Requirements

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- Hold a current Open HR (Heavy Rigid) class Queensland driver licence (or equivalent Australian licence) for minimum of 12 months.
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- Higher licence classes will be highly regarded including HC (Heavy Combination) and R (motorcycle) classes.
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- Meet the requirements of criminal history and traffic history checks.
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Why Join Us?

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- Meaningful work that contributes directly to safer Queensland communities.
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- Comprehensive paid training and ongoing development.
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- Career progression opportunities within the Queensland Government.
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- Flexible, supportive and inclusive team environment.
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- Attractive employment benefits, including 12.75% employer superannuation and annual leave loading.
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We welcome applications from women, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and those seeking flexible work arrangements.

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Ready to Make a Difference?

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195,000+ assessments. One important mission. Safer roads for Queensland.

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Applications will remain current for a period of 12 months.

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Job Ad Reference: QLD/701430/26

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Closing Date: Tuesday, 29th September 2026

📌 Driving Examiner (Emerald)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Emerald