Job Description

We currently have a full-time permanent position available for a Business Support Officer at our Echuca Dealership which services, repairs and maintains a large range of industry leading John Deere equipment.

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The Role

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You will be responsible for performing a range of tasks including, but not limited to:

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- Provide high-quality administrative and operational support to various departments within the Branch.
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- Greet and engage with customers calling or attending the site, ensuring they experience a positive customer experience which reflects on the Company and Brands.
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- Manage internal workflows, data entry and preparation of various reports.
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- Manage correspondence including emails, letters and other communications.
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- Maintain accurate records of sales, invoicing and customer interactions and archiving of documents and files.
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- Assist managers with Branch recruitment ensuring the applicable systems are accurate and up to date.
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- Assist with the Branch financials and cashflow within the delegation thresholds.
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- Proactively and effectively manage creditors and debtors.
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- Serve as a point of contact for customer enquiries, addressing feedback and or concerns.
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- Assist with customer accounts management including making contact with internal stakeholders, external suppliers and overdue account holders.
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To be successful you will need:

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- Highly desirable to have at least 2 years' experience in a senior administrative, financial or business support role, preferably within the automotive or agricultural industry.
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- Excellent communication and interpersonal skills are essential.
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- Strong organisational and multitasking abilities.
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- High attention to detail and accuracy.
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- Strong financial management and acumen.
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- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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- Ability to work independently and as part of a team.
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- Customer-focused with a problem-solving attitude.
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- Provide timely and effective business solutions and support to a dynamic and broad-spectrum team.
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- Willingly partner with the team, creating positive relationships and culture to improve business outcomes and performance.
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- Ability to handle sensitive information with confidentiality.
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- Adaptable and flexible in a fast-paced setting.
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Preferred

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- Certificate IV in Business Administration or a related field is preferred.
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What we'll provide you

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- Above award pay rates
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- Salary Packaging
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- Ongoing training and support
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- Uniform and Personal Protective Equipment
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- Multi-site organisation with room to move or transfer
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- Friendly welcoming team environment
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- Company health and wellbeing program
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- Employee Assistance Program
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Position Description - Business Support Officer

📌 Business Support Officer (Echuca)
🏢 Haeusler's Group
📍 Echuca