As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health are seeking applications from motivated and suitably experienced Consumer Manager to join the Mental Health team.

Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne's rapidly growing outer north.

Services are provided through our six main campuses:

Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals Centres and Kilmore District Hospital. In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.

About the Role:

As the Consumer Lived Experience Manager, you will provide leadership and professional support to Northern Health's Consumer Lived Experience workforce across our bed-based Mental Health services.

You will champion the consumer voice and ensure lived experience perspectives are embedded in the design, delivery and evaluation of services.

Working closely with clinical and program leaders, you will lead workforce development, professional supervision, co-design initiatives and best-practice peer support, while contributing to quality improvement and recruitment of Consumer Lived Experience roles.

To be successful in this role you will have:

- Minimum of 4 years working within a designated Consumer lived experience role in a public area mental health service or organisation;
- Experience in a previous Senior/Lead Consumer Lived Experience role;




- Prior experience in a Consumer Peer Support Role;
- Experience in mentoring, supervising and supporting other staff;
- Strong communication skills and high levels of personal resilience including the ability to manage workforce challenges.

If you have previously applied for this position, there is no need to apply again. Your existing application will be considered as part of the recruitment process.

We offer:

We offer a range of benefits to support and reward staff both personally and professionally, which includes:

- Health and Wellbeing programs, including our ‘Thrive' program
- Flexibility in the workplace and extra leave options and support
- An inclusive and culturally secure space
- State of the art facilities and campus partnerships
- A commitment to ongoing professional development through our ‘Learning Labs'
- Access to salary packaging, EAP and our online library

Contact

Chris Ferguson, Director of Lived Experience Workforce

M 0428 081 ***, Email: ***************@nh.org.au

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.

All employees of Northern Health must comply with the health service's Staff Health / Workforce Immunisation procedure (as amended from time to time) together with any relevant State Government and Departmental directives. This requires all employees to be vaccinated for various diseases such as, but not limited to influenza.

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📌 Consumer Manager - Bed Based (Melbourne)
🏢 Northern Health
📍 Melbourne