You'll be the Client Liaison Officer, a trusted point of contact supporting our clients through education around 'Not-So-Tiny-Homes' on wheels (THOW) to the day they move in. This is a full-time position, though we're genuinely open to part-time for the right person. You'll work across our display house on Dairy Road, Fyshwick, from home, and at the occasional trade show, expo or market. Weekend events come up a few times a year, planned well in advance, with time in lieu or penalty rates in line with our policy.

Key responsibilities

Answer the phone and be the warm first point of contact for enquiries by phone, email and CRM

Book display visits and consultations, prepare quotes and sales documents, and keep records accurate

Help prospective clients understand our homes, the options available, and what happens at each stage of the process

Meet people face to face at the display house and at trade and market events around the region

Pitch in on sales admin and help improve how we work as we grow

About you

Genuine warmth with people, especially senior Australians and their families working through a significant decision together

Strong written and spoken communication, and follow-through people can rely on

Comfortable with CRMs and digital tools, or quick to pick them up

Experience in sales,



customer service or admin is valued, though we care more about how you are with people

Curious about tiny homes, sustainable living, or how well-designed small spaces work

A current driver's licence and willingness to travel occasionally for events

Canberra-based as this role needs someone who can be at the display house regularly

About us

Adapt Homes designs and delivers high-quality Not-So-Tiny Houses on Wheels from our workshop and display house in Fyshwick. Our range runs from the 14m² Bilby to the 40m²+ Martin Bird and more exciting designs about to be launched. They are mobile, modular, or on ground and built to strike the balance between conventional and tiny-house living. We're a small, values-driven team. The people who come to us are often downsizing, helping a parent move closer, or finally building the life they've been planning for years.

Real flexibility — hours and working arrangements we'll shape around your life, not the other way around. Part time is genuinely on the table

Variety, not a desk — some days at the display house with clients in front of you, some at home getting through the detail, some at a market with a coffee in hand

A small team where the work is visibly yours

#J-18808-Ljbffr

📌 Client Liaison Officer (Canberra)
🏢 Adapt Homes
📍 Canberra