Events & Reservations Coordinator

Create Memories. Deliver Experiences. Be Part of the Adventure.

Do you love bringing people together, creating unforgettable moments, and making every guest feel special?

At Gumbuya World , we're looking for an energetic and organized Events & Reservations Coordinator to help deliver memorable experiences across our park. From weddings and corporate functions to senior groups, birthday celebrations, school excursions, special events and major park activations, you'll play a key role in turning great ideas into extraordinary experiences.

No two days are the same. One day you'll be coordinating a wedding, the next you'll be supporting a major park event, assisting with group bookings, or helping guests plan their perfect day out.

If you're passionate about people, thrive in a fast-paced environment, and enjoy creating memories that last a lifetime, we'd love to hear from you.

What You'll Be Doing

- Coordinate events, functions, group bookings and reservations from enquiry through to delivery.

- Build strong relationships with guests, clients, suppliers and internal teams.

- Manage event logistics, staffing requirements and operational planning.

- Support hospitality operations and event service delivery.

- Ensure exceptional guest experiences throughout every stage of the journey.

- Assist with bookings, invoicing, payments, reporting and event administration.

- Be involved in exciting seasonal events, festivals and major park activations.

- Work collaboratively across multiple departments to deliver seamless experiences.

- Help showcase Gumbuya World as one of Victoria's leading tourism and entertainment destinations.

The Ideal Candidate

We're looking for someone who is:

- Friendly, energetic and genuinely enjoys engaging with people.

- Passionate about creating memorable experiences and special moments for guests.





- Highly organised with excellent attention to detail.

- Confident juggling multiple priorities in a quick-paced environment.

- Adaptable, proactive and happy to jump in wherever needed.

- A strong communicator who builds positive relationships with ease.

- Solutions-focused and able to think on their feet.

- Excited by tourism, entertainment, hospitality and events.

- Available to work weekends, public holidays, school holiday periods and occasional evenings , when many of our events take place.

- Adventurous in spirit and enthusiastic about being part of a unique theme park environment.

Skills & Experience

- Experience in events, tourism, hospitality, customer service or function coordination.

- Strong administration, organisation and communication skills.

- Ability to coordinate bookings, reservations and event logistics.

- Experience delivering exceptional customer service.

- Victorian RSA (essential).

- Working With Children Check, First Aid and CPR, or willingness to obtain.

- Experience in hospitality, barista, bar service or food and beverage operations is highly regarded.

- Experience with booking systems and reservations processes is advantageous.

Why Join Gumbuya World?

- Work in one of Victoria's most unique tourism, wildlife and entertainment destinations.

- Be part of a passionate, supportive and fun team culture.

- Enjoy a diverse role where every day brings something different.

- Contribute to exciting events, festivals and guest experiences throughout the year.

- Staff benefits including park access, team discounts and development opportunities.

- Career growth and progression within a growing business.

Ready to Create Unforgettable Experiences?

If you love people, enjoy creating memorable events, and want to be part of an exciting and fast-paced environment where every day is an adventure, we'd love to hear from you.

Join the team at Gumbuya World and help create memories that last a lifetime.

#J-18808-Ljbffr

📌 Events & Reservation Coordinator (Melbourne)
🏢 Gumbuya World
📍 Melbourne