We are seeking a professional and highly organised Full Time Medical Secretary to join our busy and agile team at Sydney Gut Clinic. As a key member of our healthcare team, you will play a crucial role in ensuring the smooth and efficient operation of our practice, providing excellent administrative support to our medical professionals and delivering outstanding service to our patients.

Duties include:

- Manage patient appointments, scheduling, and follow-ups
- Handle phone inquiries and respond to patient queries in a friendly, efficient manner
- Prepare and maintain accurate patient records, ensuring confidentiality at all times
- Process patient referrals and liaise with specialists, hospitals, and other healthcare providers
- Organise and manage medical documentation, ensuring compliance with all relevant regulations
- Process medical billing, including Medicare and private health insurance claims
- Coordinate patient communications, including reminders, test results, and appointments
- Manage incoming and outgoing correspondence, including emails, phone calls, and mail




- Perform general office administrative duties such as filing, photocopying, and maintaining office supplies
- Provide support to medical staff and assist with other tasks as required by management

About you

- Proven experience in an administration or receptionist role.
- Strong organisational skills with the ability to multitask and prioritise effectively
- Proficiency in Microsoft Office Suite and (experience with Shexie is preferred)
- Knowledge of medical terminology and healthcare procedures (highly regarded)
- Familiarity with Medicare, DVA, and private health insurance billing processes (highly regarded)
- Exceptional attention to detail and accuracy in all tasks
- Excellent communication skills, both written and verbal
- Ability to maintain confidentiality and handle sensitive patient information
- A friendly, approachable, and professional demeanour
- Ability to work both independently and collaboratively within a team

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📌 Medical Receptionist (Sydney)
🏢 Sydney Gut Clinic
📍 Sydney