At BioPak, we're on a mission to eliminate single-use plastic — and we need passionate people to help us get there.

If you thrive in a fast-paced environment, love solving problems and genuinely care about delivering exceptional customer experiences, this one's for you.

What you'll be doing:

- Handling inbound sales enquiries and customer support via phone & email
- Supporting key accounts and resolving escalations with confidence
- Managing CRM data with accuracy and ownership
- Collaborating with the Customer Care team on delivery issues
- Championing our most valued customers through our Watchlist program

What we're looking for:

- A customer-obsessed communicator
- CRM savvy and tech comfortable
- Cool-headed under pressure
- Detail-oriented and excellent at prioritising
- Open to feedback and hungry to grow

Why BioPak?

- Gym membership — fully covered by us
- Friday office lunches every week
- Real investment in your development and growth opportunities




- Beautiful Bondi Junction office with a stocked kitchen and a crew that actually has your back
- Work that means something — every day

We're not just a packaging company. We're a certified B Corp on a mission to accelerate the world's transition away from single-use plastics. Every product we make is designed to leave the planet better than we found it.

Our Giveback Fund supports environmental and social initiatives that align with our values — because doing good business and doing good in the world aren't mutually exclusive.

With our own house of sustainable brands and a published Impact Report holding us accountable to real change, you'll always know exactly what you're contributing to.

This isn't just a customer service role. It's a chance to be part of a movement.

#BioPak #Hiring #CustomerService #Sydney #BondiJunction #Sustainability #JoinTheCrew #CustomerExperience

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📌 Customer Service Executive (Sydney)
🏢 BioPak
📍 Sydney