Digital & eCommerce Assistant - 12 month maternity leave contract

Snooze Management, based in Canterbury, Melbourne is seeking a detail-focused and highly organised Digital & eCommerce Assistant for a 12- month maternity leave role.

Support the delivery and activation of digital campaigns across email, SMS, website and other digital channels. Reporting to the Digital Marketing Manager, the Digital & eCommerce Assistant is responsible for briefing, building, testing and deploying campaign activity, while helping maintain the accuracy of digital platforms, customer communications and online business information. The role also supports the wider Digital & eCommerce team across day-to-day digital initiatives and website operations.

The perks

You will work with an amazing, passionate and talented team of individuals

Partake in ongoing training & development

Enjoy team support & office activities

Work in an iconic brand selling quality products with exceptional service

Enjoy employee discounts

Key responsibilities

Create campaign briefs and build digital campaign activity across email, SMS, website and other digital channels, ensuring campaigns are launched accurately and on schedule

Build, test, schedule and deploy EDM and SMS campaigns in line with approved campaign briefs and campaign calendars

Build and activate website campaign content, including landing pages, promotional messaging, campaign assets and other content updates required to support marketing campaigns

Complete quality assurance checks across campaign activity to ensure content, links, pricing,



offers and customer journeys are accurate before launch

Manage the Digital Marketing inbox, responding to, escalating or redirecting enquiries where appropriate

Prepare and distribute weekly newsletters and other recurring business communications

Monitor online reviews and customer feedback, escalating relevant items to the appropriate team members

Maintain accurate store and business information across the website, Google Business Profile and Apple platforms, including trading hours, store details and trading updates

Support the Digital Marketing Manager with digital marketing initiatives including email automation, SEO, SEM and other campaign-related activity

Work collaboratively with internal stakeholders to ensure campaign content and digital updates are delivered accurately and on time

Ideally you will have

A few years experience in a similar role in eCommerce or digital marketing or present as a university graduate who has high initiative to learn on the job

Super organisation skills with an eye for detail and a proactive style toward task achievement

Understanding of the retail landscape and how things work in e commerce

Ability to provide a clean National Police Check

Robust problem-solving skills and attention to detail

Exceptional verbal, written and analytical

Results oriented with an ability to work cross-functionally with other teams in the business

A positive can-do attitude with a desire to excel and achieve in your role

Shopify experience preferred, but not essential

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📌 Digital & eCommerce Assistant - 12 month maternity leave contract (Melbourne)
🏢 Snooze
📍 Melbourne