Job Description

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- Hours: 60 hours per fortnight
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- Area: Shepparton
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Primary Care Connect is a local, not-for-profit organisation who has proudly supported our community for over 30 years. Operating under the social model of health, we offer inclusive community health care services of the highest quality. We work collaboratively with our clients and other services to best support the health and wellbeing needs of all people. We pride ourselves on providing trauma informed, person centred and consumer driven care that allows people to take control of their lives and bring about meaningful change.

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To find out more about Primary Care Connect, please visit www.primarycareconnect.com.au

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About the Role

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The Specialist Culturally and Linguistically Diverse (CALD) Worker will work collaboratively within the Distress Support Service Shepparton (DSS). The DSS offers 2-3 weeks of care to those experiencing distress in the Greater Shepparton area and involves adaptable ways of connecting with service users, including telehealth, outreach and on-site support.

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The DSSS program is being trialled and evaluated in several other states across Australia and is modelled on Scotland's Distress Brief Intervention program.

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The Specialist CALD Worker will work collaboratively with MIND Australia to identify and develop relationships with community and mental health sector stakeholders, facilitate community forums, and actively develop and promote the program.

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This place-based approach will normalise people's distress and provide appropriate supports to prevent further psychological distress.

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Position Context

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This position reports to the Practice Manager Service Navigation and the Distress Support Service (DSS) Team Leader through Mind Australia. This position works in collaboration with the broader Health Services Team and is expected to network effectively with external organisations.

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Key Selection Criteria

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The following criteria must be met and addressed in applications for consideration for this position:

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- Tertiary qualifications (minimum Certificate IV) in Community Development, Health Promotion, Mental Health, Peer Work, Social Work, Occupational Therapy, Psychology or relevant experience
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- Knowledge of health, social and welfare issues that drive distress in the community
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- Demonstrated experience working with CALD communities
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- Knowledge and understanding of distress in the context of CALD communities
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- A strong capacity to work in challenging situations, including skills in managing conflict and driving a collaborative culture
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- Qualified and personal alignment with Primary Care Connect core values
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- A current Victorian Driver's License
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- Current National Police and Working with Children History Check.
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Benefits and Perks

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Our Employee Value Proposition is more than a list of benefits — it's the full experience of working with us. From meaningful work and interesting projects to a genuine commitment to work-life balance, growth and inclusion, Primary Care Connect is a place where people are supported to do their best work.

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When you join Primary Care Connect, you'll enjoy:

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- A strong wellbeing focus and genuinely supportive culture
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- Not-for-profit salary packaging to increase your take-home pay
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- Professional development and learning opportunities
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- Access to an Employee Assistance Program (EAP)
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- An on-site, in-house gym
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If you're looking for a role where your skills are valued and your wellbeing matters, this could be the perfect next step.

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Primary Care Connect (PCC) is committed to supporting the safety, wellbeing, culture and participation of all children and young people.? We have a zero-tolerance policy to child abuse and neglect; we work to identify early risks and take action regarding all allegations and safety concerns. As a Child Safe Organisation every employee and volunteer is required to have a current Working with Childrens Check.

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Primary Care Connect acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and acknowledges and respect to their Elders, past and present.

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We welcome people of any age, gender, sex, sexuality, culture, religion, and ability.

📌 Specialist CALD Worker (Shepparton)
🏢 Primary Care Connect
📍 Shepparton