Job Description

About the Company

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Our client is a growing Australian FMCG food manufacturer with an expanding product portfolio and significant growth in project and production volume. Working with a network of manufacturers, co-packers and raw material suppliers, the business is focused on strengthening product quality and building a more mature quality function as it scales.

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About the Role

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The QA Manager will own the quality function across the business and act as the key point of contact for day-to-day quality matters. The role manages one experienced QA Assistant and works directly with manufacturers and co-packers to investigate and resolve quality issues, while also driving the maturity of quality systems, reporting and continuous improvement as the business grows.

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Key responsibilities include:

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- Owning the quality function and managing day-to-day quality operations
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- Taking ownership of product quality across a growing portfolio
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- Building and maintaining strong relationships with manufacturers, co-packers and raw material suppliers
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- Acting as the key point of contact for quality issues, working directly with suppliers to investigate, resolve and prevent recurrence
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- Owning recall processes, FSANZ requirements, HACCP, food safety and broader compliance
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- Conducting regular site visits to manufacturing and supplier partners
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- Supporting NPD and product projects from a quality perspective
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- Developing supplier scorecards, data reporting and quality systems as the business matures
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- Identifying and driving continuous improvement opportunities across the quality function
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This is an excellent opportunity for a quality professional who enjoys ownership, direct supplier engagement, and building capability within a quick-growing FMCG environment.

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Skills & Experience

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To be successful in this role, you will have:

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- Proven experience in Quality within Food, FMCG or food manufacturing
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- Strong product quality experience
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- Manufacturing experience with confidence working directly with manufacturers and co-packers
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- Strong understanding of HACCP, food safety and compliance requirements
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- Strong sensory experience, particularly in products where sensory evaluation is central to quality
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- Proven experience managing supplier and co-manufacturer relationships
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- Strong interpersonal skills and the ability to build positive relationships internally and externally
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- Confident communicator, comfortable managing upwards and owning difficult conversations
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- SME experience preferred, comfortable wearing multiple hats
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- Audit experience advantageous; systems experience beneficial
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📌 QA Manager (Victoria)
🏢 Sharp & Carter
📍 Victoria