We are currently seeking enthusiastic candidates forfull-time and part-time opportunities in ourCardiac Services Unit.

Key responsibilities:

- Support patient admission and discharge processes, helping the clinical team maintain effective bed management and ensure the ward operates efficiently.
- Manage incoming and outgoing telephone calls to the ward, providing a professional, friendly and helpful first point of contact.
- Respond to enquiries from patients, families, visitors, medical staff and other hospital departments, providing timely, accurate and appropriate information.
- Work collaboratively with medical, clinical and administrative teams to help create a smooth, welcoming and positive experience for patients throughout their hospital stay.
- Accurately compile, maintain and manage patient admission documentation, clinical notes and medical records, ensuring information is complete and available when required.
- Provide general administrative support to the ward and clinical team, assisting with the day-to-day coordination and smooth running of the ward.

About You:

You're a friendly, organised and confident administration skilled who enjoys being part of a busy healthcare team. You take pride in providing exceptional service and understand the importance of making patients and their families feel welcomed, supported and respected.

You're detail-oriented, adaptable and able to juggle competing priorities while staying calm and professional. You work well independently and as part of a team, and you're someone others can rely on to get the job done.

What you will bring:

- Previous experience in an administration role, with experience in a hospital or healthcare environment highly regarded
- Excellent written and verbal communication skills,



with the ability to communicate confidently and professionally
- Excellent attention to detail, with the ability to accurately manage documentation, patient records, data entry and administrative tasks within required timeframes.
- Strong organisational and time management skills, with the ability to confidently manage competing priorities and remain organised in a busy ward environment.
- The ability to work calmly and effectively in a rapid-paced environment, while maintaining a high standard of accuracy and professionalism.

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

- Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
- Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
- Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
- Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
- Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:

- Australia's largest private hospital operator, with over 74 sites and 35,000 staff
- A values-led workplace where you'll be supported personally and professionally
- A place with flexible, permanent and career-growth opportunities nationwide.

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📌 Ward Clerk - Cardiac Services Unit (Melbourne)
🏢 Peninsula Private Hospital
📍 Melbourne