NSW Department of Communities and Justice – Parramatta NSW is seeking a Reporting Intake Line Officer for the Conduct Assistance Line. You will manage inbound calls, provide guidance on reporting pathways, and accurately record information in our case management systems.
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The role emphasizes confidentiality, active listening, de-escalation and skilled, empathetic engagement with staff. Hybrid work is available under DCJ policy, with ongoing full-time employment and a competitive salary.
📌 Conduct Intake Specialist - Frontline Support (Parramatta)
🏢 Nsw Department Of Communities And Justice
📍 Parramatta
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