Looking for part-time work or returning the work force.
About the role
QMS Maintenance Pty Ltd is the service and maintenance division of Quadrant Mechanical Services Pty Ltd. We are seeking a proactive and highly organised Service Administrator/Coordinator to join our team based in our head office in Keysborough, VIC.
This is an excellent opportunity for someone seeking part-time work or returning to the workforce. You will provide essential administrative support to our Service Technicians and office-based management team. The role offers 16-20 hours per week with flexible working days to suit your availability.
What you'll be doing
Reporting directly to the Service Manager, your responsibilities will include:
- Providing administration and coordination support to the service team
- Assisting with the scheduling of Service Technicians
- Liaising with customers to provide job updates and follow-ups
- Creating and updating work orders
- Supporting the day-to-day operations of clients and technicians
- Coordinating with subcontractors and suppliers
- Closing out completed works and assisting with invoicing
- Managing paperless reporting through our cloud-based software, Aroflo (experience preferred but not essential)
- Updating information on client portals
- Delivering exceptional customer service
What we’re looking for
- Previous experience in a similar administrative or coordination role, ideally within the HVAC, commercial services, or related industry
- Strong problem-solving and troubleshooting skills
- Ability to work both independently and collaboratively as part of a team
- Excellent attention to detail and a high standard of work
- Strong communication and customer service skills
- Commitment to safety and quality standards
- Proficiency in Microsoft Office applications
What we offer
At QMS Maintenance/Quadrant Mechanical Services, we are committed to providing a supportive, rewarding work environment and be part of a energetic and experienced team.
- Competitive salary, negotiable based on experience
- Flexible working days and hours (16-20 hours per week)
- On-the-job training and development opportunities
- The chance to join an established, growing and supportive team
- Access to our Social Club
About us
Quadrant Mechanical Services is a leading provider of commercial and industrial HVAC services across Melbourne. Established in 2007, we have built a strong reputation for quality workmanship, exceptional customer service, and a commitment to continuous improvement. Our experienced team of technicians, engineers and project managers work collaboratively to deliver tailored solutions that meet our clients’ unique needs.