Job Description

At Metcash, you're part of something bigger. We've got the heart of a small business with the strength and support of a big business.

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When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

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- Grow your career with tailored development programs
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- Thrive your way with flexible work options
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- Make your mark in a high-performing, values-led team
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At Metcash Food, we proudly support more than 1,600 independently owned stores across Australia and New Zealand. Through trusted brands including IGA, Foodland and Campbells/C-Store, we help local retailers provide the products and homegrown produce their communities value most.

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About The Opportunity

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Are you analytical, highly organised and passionate about improving operational processes? We're looking for a State Pallet Controller – Crestmead to take ownership of pallet management across state operations, working within the National Pallet Control Team to maintain process accuracy, compliance and national standards.

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This hands-on role suits someone who enjoys solving operational challenges and wants to build a career in supply chain, logistics, inventory or equipment control. You'll gain exposure to reporting, data analysis and continuous improvement, with a hybrid working arrangement of 3 days in the office and 2 days from home.

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In this Role

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- Monitor state-level pallet activities and ensure alignment with national pallet management processes and standards.
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- Investigate and resolve pallet account variances, escalating complex or unresolved issues when required.
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- Conduct compliance checks, audits and process reviews,



and coordinate stocktakes to reconcile physical pallet movements against transactional records.
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- Prepare accurate reports and analyse data to identify trends, risks and opportunities for operational improvement.
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- Provide guidance, training and day-to-day support to state operations teams.
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- Act as the key point of contact for pallet-related queries and build productive relationships with operations teams and trading partners.
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- Contribute state-level insights to the development and improvement of national pallet management standards.
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- Drive cost and service improvements by strengthening pallet controls and embedding best-practice standards across state operations.
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What are we looking for?

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- Experience working with 2IC pallet control systems and pallet reconciliation processes, ideally within supply chain, logistics, inventory, equipment control or network operations.
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- Strong organisational and problem-solving skills, excellent attention to detail and an analytical mindset, with the ability to translate data into actionable recommendations.
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- Experience using reporting tools and standard Microsoft Office applications.
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- Strong communication and stakeholder-management capabilities, with the confidence to guide, train and influence operational teams without direct authority.
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- A collaborative approach and a genuine focus on achieving positive cost and service outcomes; pallet management experience would be highly regarded.
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What's On Offer

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We're proud to offer a workplace that supports your well-being, growth, and belonging:

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- Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually
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- Career Growth: Endless learning and development opportunities
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- Parental Leave: 12 weeks of gender-neutral paid leave for primary carers
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- Inclusive Culture: Bronze Employer for LGBTQ Inclusion
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- Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)
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- Mental Health: Gold accreditation by Mental Health Australia
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- Flexibility: Flex Ready and Family Friendly Workplace accredited, Hybrid working arrangements available!
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About Us

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Metcash is Australia's leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

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We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the 'Best Store in Their Town' by providing merchandising, operational and marketing support.

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We're committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

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Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this chance.

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Join us and be part of something bigger!

📌 State Pallet Controller (Queensland)
🏢 Metcash
📍 Queensland