Job Description

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- Monitor application health and performance using tools such as Splunk, Dynatrace, Grafana, or Datadog
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- Perform end-to-end application troubleshooting, root cause analysis, and resolution
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- Analyze logs, metrics, and traces to proactively identify and resolve issues
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- Develop and maintain scripts (Python/Shell/Bash) for automation and operational efficiency
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- Work extensively in Unix/Linux environments for application and infrastructure support
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- Write and optimize complex SQL queries for data analysis and issue resolution
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- Support and maintain databases such as Oracle, PostgreSQL, MySQL, or Cassandra
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- Manage and support Apache Tomcat Server deployments and configurations
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- Participate in DevOps pipeline creation, maintenance, and optimization
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- Collaborate with cross-functional teams for deployment, upgrades, and incident resolution
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- Ensure system stability, performance, and high availability
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Must-Have Skills

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- Splunk and Dynatrace
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- Strong Application Troubleshooting skills
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- Database concepts with any of:
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- Shell Scripting
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- Apache Tomcat Server
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- Basics of DevOps pipeline creation and maintenance
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- Knowledge of ITIL / TISM processes
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- Change and Deployment Management
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- Experience in production support or SRE environments
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- Robust analytical and problem-solvi ng skills
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- Excellent communication and collaboration abilities
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- Ability to work in high-pressure, production environments
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- Continuous learning mindset and ownership attitude
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📌 Site Reliability Engineer (New South Wales)
🏢 Tata Consultancy Services
📍 New South Wales