Job Description

Medical Receptionist – Vision Radiology Hampton

n

Full-Time | Monday–Friday | Training Provided

n

Vision Radiology is seeking a friendly, professional and highly organised Full-Time Medical Receptionist to join our Hampton team.

n

This is a fantastic opportunity for someone who enjoys working in a busy healthcare environment and takes pride in delivering exceptional patient care and customer service.

n

About the Role

n

As a Medical Receptionist, you will be an significant first point of contact for our patients and will work closely with our clinical and administration teams.

n

Your responsibilities will include:

n

n
- Greeting patients and providing a warm, welcoming and professional experience
n
- Booking and coordinating patient appointments
n
- Answering telephone enquiries and assisting patients with their queries
n
- Communicating appointment information clearly and professionally
n
- Processing patient information, referrals and payments
n
- Checking and updating patient details accurately
n
- Providing administrative support to the clinical team
n
- Liaising with patients, referrers, radiologists, sonographers and other clinical staff
n
- Managing a busy reception area and prioritising competing tasks
n
- Maintaining a high level of confidentiality and professionalism
n
- Working collaboratively with the wider Vision Radiology team
n
- Ensuring every patient receives an exceptional level of service throughout their visit
n

n

About You

n

We are looking for someone who is:

n

n
- Friendly, approachable and patient-focused
n




- Professional and confident when communicating with patients
n
- Highly organised with excellent attention to detail
n
- Comfortable working in a busy healthcare environment
n
- Able to multitask and remain calm under pressureReliable, punctual and committed to providing excellent service
n
- Confident using computers and learning new systems
n
- Able to work independently while contributing positively to a team
n
- Respectful and comfortable communicating with people from diverse cultural and linguistic backgrounds
n

n

Ideally, You Will Have

n

n
- Previous medical reception or healthcare administration experience
n
- Previous customer service experience
n
- Experience using medical booking or practice management systems
n
- Excellent verbal and written English communication skills
n
- Strong organisational and administrative skillsA genuine interest in providing a positive patient experience
n
- A professional and polished approach to patient care
n

n

Medical imaging experience is advantageous, however full training will be provided to the successful applicant.

n

What We Offer

n

n
- Permanent full-time employment
n
- Monday–Friday roster
n
- Comprehensive training and ongoing support
n
- Supportive and friendly team environment
n
- Uniform provided
n
- Modern and well-equipped medical imaging clinic
n
- Opportunities for career development and progression
n
- The opportunity to join a growing and privately owned medical imaging organisation
n
- A wide-ranging and rewarding role where you can make a genuine difference to the patient experienc
n

📌 Receptionist (Victoria)
🏢 Vision Radiology
📍 Victoria