Job Description

For more than 30 years, the Carbone name has been synonymous with delivering great outcomes for clients.

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Fostering an engaged, diverse and inclusive workforce, we are committed to driving a high performing company culture that employees will benefit from.

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Carbone Lawyers is seeking a dedicated Client Intake Assistant to join our team in a full-time capacity. As a Client Intake Assistant, you will be responsible for:

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- Managing all new client incoming enquiries via phone, email, and online platforms
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- Referring calls and enquiries to relevant stakeholders
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- Ensuring phones are responded toexpeditiously
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When not responding to enquiries, performing Paralegal tasks such as

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- Preparing legal correspondence and court documents;
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- General administrative tasks such as filing, photocopying, scanning, binding, etc;
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- Preparing and editing correspondence.
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You will ideally be currently completing your undergraduate studies and available to work full-time. You will have:

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- Excellent communication skills, both verbal and written
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- Strong attention to detail and accuracy
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- Ability to handle sensitive and confidential information with integrity
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- Experience in high-volume customer service or call centre roles within a legal or skilled services environment
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- Adept at multitasking and managing time effectively in a fast-paced work environment
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- Strong organisational skills and the ability to prioritise tasks efficiently
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- A positive attitude and willingness to work collaboratively as part of a team
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📌 Client Intake Assistant (Victoria)
🏢 Carbone Lawyers
📍 Victoria