Job Description

Diptech Performance Yamaha is a leading Yamaha Wave Runner and Outboard dealer, and we're looking for a motivated and customer-focused Parts Interpreter / Customer Service Representative to join our team in Epping.

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If you have a passion for the marine industry, enjoy working with customers and have an interest in Yamaha products, this could be the opportunity for you.

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Diptech Performance Yamaha — Epping

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Full-Time Position

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The Role

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As our Parts Interpreter / Customer Service Representative, you'll play an important role in supporting our customers, workshop and sales team with parts, accessories and product enquiries.

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Your day-to-day responsibilities will include:

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- Assisting customers with Yamaha Wave Runner and outboard parts and accessories
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- Identifying and sourcing the correct parts using Yamaha parts catalogues
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- Providing accurate pricing and product information
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- Processing parts sales and customer orders
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- Ordering parts from suppliers and managing incoming stock
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- Assisting our workshop technicians with parts requirements
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- Answering customer enquiries in person, over the phone and via email
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- Following up parts orders and keeping customers informed
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- Maintaining stock levels and keeping the parts department organized
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- Building strong relationships with customers and suppliers
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- Providing friendly, professional and knowledgeable customer service
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About You

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We're looking for someone who is:

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- Friendly, approachable and customer focused
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- Organized with excellent attention to detail
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- Confident communicating with customers and suppliers
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- Comfortable using computers and parts catalogues
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- Reliable, punctual and able to work as part of a team
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- Able to work in a busy dealership workplace
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- Keen to learn and develop their product knowledge
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- Passionate about boating, Wave Runners, outboards or the marine industry
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Previous experience in marine, motorcycle, automotive or powersports parts will be highly regarded.

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Experience with Yamaha products or parts catalogues is an advantage, but enthusiasm, a great attitude and a willingness to learn are just as important.

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Why Join Diptech Performance Yamaha?

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- Full-time position in a well-established dealership
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- Work with Yamaha Wave Runners and Outboard Motors
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- Great team environment
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- Variety in your day-to-day work
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- Ongoing product and industry training
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- Staff benefits and employee discounts
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- Opportunity to build a long-term career in the marine industry
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Ready to Join the Team?

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If you're a motivated, organized person who enjoys helping customers and has a genuine interest in the marine industry, we'd love to hear from you.

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Location: Epping, VIC
n Position: Full-Time
n Industry: Marine / Powersports

📌 Parts Interpreter (Victoria)
🏢 Diptech Performance
📍 Victoria