Job Description

Lead a small team supporting a participant to live safely, independently and with dignity in their own home. This is a hands‐on leadership role for someone who knows that a strong team is the foundation of good support.

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You report to the Operations Manager, lead a team of Support Workers and Senior Support Workers day to day, and combine active support work with House Supervisor responsibilities. Internally we call this role House Coordinator.

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Your impact, for your participant

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- Provide active, on‐floor support for participant
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- Build genuine, trusting relationships with the participant, their family and care professionals, championing person‐centred care in everything you do
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- Make sure their service plan and goals are actively supported and delivered
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- Foster an environment that feels like home: safe, clean, supportive, and full of opportunities for the participant to make memories every day
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- Promote safety, wellbeing and inclusion, making sure your team understands and upholds MMT Care's safeguarding responsibilities
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For your team

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- Lead, mentor and coach Support Workers and Senior Support Workers, building a strong, positive culture
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- Run regular team meetings and monthly documented one‐on‐one mentoring sessions, and guide current staff through onboarding
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- Be the first point of contact for your team and for the participant's family and care team
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Day to day

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- Build the fortnightly roster and keep it filled, compliant and within budget
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- Oversee house operations and make sure documentation meets NDIS and MMT Care standards
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- Maintain oversight of incident reporting, shift documentation and WHS standards
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About you

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You lead with empathy and integrity, and you are comfortable managing the competing priorities that come with running a home. You are organised, steady under pressure, and you care about both the person you support and the people you supervise.

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You will bring

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- Certificate IV or above in Disability, or a relevant qualification or equivalent experience
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- At least 3years supporting people with complex needs or high support requirements
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- At least 2 yearssupervising or managing a team, including rostering and coaching
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- You explain things clearly, whether you are briefing a Support Worker or updating the participant's family or care team
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- You stay calm and think clearly when something unexpected happens
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- You juggle competing priorities without dropping any of them
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- You are confident using technology and managing documentation and reporting systems
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Before you can start

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- A cleared NDIS Worker Screening Check
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- Current HLTAID011 Provide First Aid and HLTAID009 Provide CPR Qualification
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What we offer

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- $40.62 to $46.93 per hour plus 12% super
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- Weekend, evening and public holiday work is paid at the SCHADS penalty rates on top of your base rate
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- Real leadership and development pathways
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- A recognition and reward program for people who go above and beyond
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About us

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MMT Care supports people with disability across Victoria, New South Wales and Queensland.

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Application closes on 14 October 2026.

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MMT Care is an Equal Opportunity Employer.

📌 House Supervisor (Victoria)
🏢 MMT Care
📍 Victoria