Liberty is seeking a Capability & Quality Lead to elevate team capability, drive quality standards and support continuous improvement. In this hands-on role, you will design and deliver training programs, conduct quality assessments and work with Team Leaders to develop the skills that deliver outstanding customer outcomes.
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The successful candidate will bring experience in a high-volume customer environment, robust coaching skills and the ability to translate insights into practical development
📌 Capability & Quality Lead - Training & Improvement (Victoria)
🏢 Liberty
📍 Victoria
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