We’re a fast-growing, Australian owned fire protection business with more than 20 years in the industry.

We’re a down-to-earth team that works hard, backs each other and takes pride in doing a great job. We’re growing quickly, which means there are plenty of opportunities to learn, take on new challenges and build a career with us.

We’re big on teamwork, positive attitudes and getting things done. If you’re energetic, organised, enjoy a quick paced environment and want to be part of a team where your contribution genuinely matters - you’ll fit right in.

The Opportunity

We are looking for an enthusiastic, energetic and positive person to join our team in a full-time, office-based role.

This is a great opportunity for someone who enjoys being busy, working as part of a team and taking ownership of their work. Our office is fast-paced and constantly moving, so you will need to be a quick thinker, organised and able to confidently manage competing priorities.

You will be an important part of our day-to-day operations, working closely with our service, administration and management teams to keep things running smoothly.

Key responsibilities include:

- Answer and direct telephone calls professionally
- Provide efficient customer support and respond to or direct enquiries
- Monitor and manage incoming emails, forwarding them to the appropriate department or team member
- Create and close tasks relating to quotes and general administration




- Coordinate with subcontractors and maintain positive working relationships
- Manage and coordinate technician schedules
- Perform general office administration tasks
- Support other departments as required to help ensure smooth daily operations

The Ideal Candidate

- Is enthusiastic, energetic and brings a positive attitude to work
- Enjoys working in a busy, fast-paced environment
- Is a quick thinker who can problem-solve and make sound decisions
- Has excellent verbal and written communication and organisational skills
- Can multitask and confidently manage changing priorities
- Is confident using computers, including Microsoft 365, and learning recent systems
- Takes pride in their work and is willing to go the extra mile
- Works well both independently and as part of a supportive, energetic team
- Previous experience in fire protection or a related industry will be highly regarded but is not essential

Why Join Us?

- We are a growing business with plenty of opportunity for the right person to develop and progress.
- Genuine career growth and development opportunities
- Incentives for achieving positive outcomes
- Friendly, energetic and supportive team environment
- Full-time, office-based position with on-site parking
- The opportunity to join an established and growing fire industry business

Please note: Only shortlisted candidates will be contacted.

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📌 Office Administrator / Coordinator (Melbourne)
🏢 Fire and Wire
📍 Melbourne