Reporting to the relevant Shift Operations Manager, you will oversee daily and nightly operations, support staff on shift, and ensure the Club delivers a safe, welcoming and compliant environment for members and guests.
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Key responsibilities
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- Supervising staff across gaming, bar, bistro and customer service areas
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- Leading teams to deliver exceptional customer service
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- Overseeing gaming operations in line with Victorian compliance requirements
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- Responsible Service of Alcohol and Responsible Service of Gaming
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- Cash handling, reconciliations and shift close procedures
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- Supervising bar, floor and food service
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- Maintaining venue presentation and safety standards
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- Managing customer enquiries, escalations and patron care
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- Ensuring smooth operational flow across all departments
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About you
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- Proven experience in hospitality, gaming or club operations
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- Strong leadership capability with the ability to motivate and guide a team
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- Excellent communication skills and a calm, professional presence
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- High attention to detail and resilience during peak periods
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- Ability to work across a 7-day rotating roster, including nights and weekends
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- RSA and RSG (Victoria) - or willingness to obtain
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Presentation Expectations
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We welcome individuality and diversity however we require all team members to maintain a professional standard of grooming and presentation that aligns with our family‐friendly Club environment. This includes adhering to the Club's policies regarding uniform, grooming and visible personal adornments.
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About us
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- Hoppers Crossing Sports Club is seeking experienced Bar & Gaming Supervisors to join our leadership team. These full time roles are ideal for hospitality professionals who thrive in a fast-paced environment and enjoy leading teams across gaming, bar and bistro operations.
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- Stable full-time role within a supportive leadership team
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- Ongoing training and development opportunities
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📌 Bar & Gaming Supervisors (Victoria)
🏢 Hoppers Crossing Sports Club
📍 Victoria
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